
New Premier Contact Point and IComm Partnership
November 30th, 2018 Posted by Steve Fitzgerald Customer ExperienceIComm and Premier Contact Point partnership to help more Australian businesses communicate better with customers.
IComm and Premier Contact Point partnership to help more Australian businesses communicate better with customers.
Contact Centre Forecasting is one of those tasks that most supervisors hate. Here’s four common forecasting problems, and how to overcome them.
84% of digital experiences fall short of customer expectations. Do yours?