How Agile Management Can Improve Contact Centre Results
May 27th, 2019 Posted by Premier Technologies Contact Centre ManagementImagine a contact centre where customer satisfaction scores consistently hit the top end of the scale
Monthly Archives: May, 2019
New Ways for Contact Centres to Take Payments Securely
May 10th, 2019 Posted by Premier Technologies SecurityIf you handle payments through your contact centre, read on, because things have changed. See how.
