Monthly Archives: August, 2020

Mobile customer experience

Customer experience in the age of mobility

August 28th, 2020 Posted by Mobility

These days, we can do almost anything on our mobile devices. Are you giving your mobile customer experience the attention it deserves?

best practice for working from home

Best Practice for Working From Home

August 18th, 2020 Posted by Contact Centre Management

We share insights into contact centre best practices for working from home that can boost agents’ engagement and productivity, and your business resilience.