How leading member-based businesses now provide outstanding CX to members 24/7
Do you operate a membership based organisation?
Sports or Recreation Club?
Professional Industry Body?
Arts or Lifestyle Group?
Special Interest Group?
Would you like to deliver CXcellence to members 24/7 through multiple channels?
Deliver rapid response
Scale quickly during peak seasons with log call wait times a thing of the past. Automate customer service tasks with chatbot integration and deliver quick, personalised customer interactions, to strengthen loyalty and patronage.
Give customers control
Make the right decisions
Some of our many member-based clients that deliver outstanding CX
Seamless experience on multiple channels
Instant engagement through webchat and social channels
Visual IVR for impressive service on mobile devices
Full integration with your CRM for personalised service
Customisable reports for data-driven decision making
You’re in good company
“… we have seen a significant change for the better in our customer service to our thousands of club members and supporters. We now just can’t imagine working without it.”
Lauren Wall
Customer Experience Team Leader, Geelong Cats
“The system enables us to manage our member communications with flexible and responsive real-time and historical monitoring tools and full call recording capabilities for compliance purposes.
I know I can trust Premier’s solution to grow with our organisation which makes it easy, as we have that reliable partnership.”
Sharon Waterhouse
CEO, Phoenix Health Fund
Ready to discover how other member organisations are achieving remarkable results?
Arrange a discovery call and we’ll share it all with you, and have a chat about your challenges and goals.
Approved under Local Government Procurement LGP115-2
Rated 9 out of 10
by multiple companies
