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A class leading cloud communication platform enhancing customer interactions across voice and digital channels.
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Our cloud contact centre platform supercharges your CX. Reduce your reliance on applications with Microsoft Teams integration and class leading customer contact management. Turn your contact centre insights into results with customisable reporting & intelligence.
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Home » outbound performance
A question we get a lot is “How can we make our outbound teams more efficient?” We recommend focusing on these five strategies.
How to assess which KPIs are really the most important when it comes to maintaining…
It doesn’t matter if the Contact Centre is an in-house team or a third party…
Have you ever experienced resistance from members of your contact centre team when new technology…
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