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The education solution

It is not just the education, but the overall student experience that counts towards maintaining an edge in the competitive education sector.

Meeting the challenge

Our flexible and scalable cloud-based education contact centre platform helps educational institutions to effectively manage the seasonal high and low activity periods and provide superior service levels to students and parents. Our technical and consultative teams work closely with your contact centre management  teams to configure and deploy the solution that best meets your requirements, and can be quickly scaled to cope with peaks and troughs. After deployment, our support team is there with you to help your contact centre meet your goals. We don’t abandon you to cope with self-service support.

Improve your student experience

How enquiries are handled will directly impact the experience of a current student as well as influence the decisions of prospective students.

education contact centre solution

Do more with Premier Contact Point

Contact us to find out more about how to improve your customer contact solution