Our cloud based suite of tools makes contact centre management easier than ever. You can monitor and adjust operations in real time, and accurately forecast and schedule for the future.
Continuously updated in real time, our customisable wallboards keep you informed of what’s going on at all times.
Over 50 Business Intelligence reports to aid your strategic and operational decision-making process.
Workforce management is now easier than ever. You can forecast demand, set baseline staffing levels and manage rosters quickly and confidently.
When your management team members are on the move or working from home, they can monitor and manage with ease. All they need is an internet connected device.