Smarter CXacross every channel, anywhere, anytime.
Premier Contact Point
We are the Australian experts in cloud contact centre technologies

Any channel,
anywhere, anytime
One intuitive platform that supports multiple call, email, web chat and SMS customer interactions

Microsoft Teams integrated
Leverage the power of Microsoft Teams and enable your agents to take customer experience to the next level.

Smartphone customer experience apps
Level up your customer engagement and deliver an extraordinary mobile customer experience, quickly and easily.
About us
Every day, our Customers trust us to handle their most important customer interactions

Intelligent IVR & Speech recognition

Partner first program
Our customers get results
We are Australian experts in cloud contact centre technologies and have partnered with leading Australian organisations across all sectors, to help solve some of their most challenging customer experience problems.
We’re for easy and enjoyable customer experiences
Digital engagement is no longer optional, and the experience needs to be seamless across channels and touchpoints. It is crucial that your customers have choice around how they engage with you, and how you make it easy for them, irrespective of the channel.



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The future of CX is here: Harnessing technology to deliver exceptional service
How can you measure and improve the customer experience?
Do more with Premier Contact Point
Contact us to find out more about how to improve your customer experience