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Cookie policy

Premier Contact Point Pty Ltd | ABN 25 639 764 464

This is the Cookie policy relating to the Premier Contact Point website with the url: https://premiercontactpoint.com and includes the websites and web portals linked to or able to be accessed from the Premier Contact Point website, including those of Premier Contact Point related bodies corporate that is able to be accessed by You, Clients and Customers in the course of and for the purposes of You, Clients and Customers using Our products and services (Websites). Premier Contact Point Pty Ltd (ABN 25 639 746 464) and each of its related bodies corporate, any of their respective employees or any person contributing to the Websites (Premier Contact Point, Us, We or Our) and Our Partners and Affiliates use cookies and similar technologies on the Websites to give users (You or Your) the best possible browsing experience. Terms that are defined in Our Privacy Statement that are used in this Cookies Statement have the same meanings as are ascribed to them in Our Privacy Statement.
This Cookies Statement explains:

  • what cookies are;
  • how We use cookies and similar technologies;
  • how Our Partners and Affiliates may use cookies and similar technologies; and
  • Your choices regarding acceptance of cookies and similar technologies.

By creating or logging in to an online account with Us or using the Websites You agree to the use of cookies and similar technologies on Our Websites for the purposes we describe in this Cookies Statement.

  1. What are cookies?
    A cookie is a small text file, placed on Your PC, tablet or mobile phone (collectively devices and individually a device) when You visit the Websites. Cookies send information back to the originating online service or another online service that recognises that cookie.
    Cookies can be either permanent (persistent cookies) and remain on Your device until You delete or clear them, or temporary (session cookies) where they stay until You close Your browser.
    Cookies can also be either first party cookies which are set by the online service You are visiting, or third party cookies which are set by an online service other than the online service You are visiting.
    Cookies help Us to do things such as:
  • identify Your device when You use the Websites;
  • identify which browser You use;
  • identify which specific pages You view and the time and date You visited the Websites;
  • remember You when You return;
  • provide You with a faster, better, and safer browsing experience;
  • keep track of Your preferences;
  • provide You with a more personalised experience; and
  • measure and analyse traffic patterns and user behaviour on the Websites.
  1. How We use cookies
    We use different types of cookies for different purposes which may include the following:
  • Sign-in and Authentication – to verify Your account, remember You when You sign-in so that You don’t need to keep signing in, and keep You logged in so that You can navigate easily between pages on the Websites.
  • Your Preferences and Settings – to help Us remember Your preferences including Your preferred browser settings and communication and opt-out preferences, so that they do not have to be reset each time You return to the Websites.
  • Performance – to assess the performance of the Websites, and to improve the features, functions, content and design of the Websites.
  • Analytics and Research – to collect usage and performance data in relation to the Websites. For example, We may use cookies to count the number of unique visitors to pages on the Websites, what content was viewed and what links were clicked on, to log users’ IP addresses in order to analyse trends and to compile other statistics about use of the Websites and user behaviour. These cookies include Our cookies and third party cookies.
  • Security – to enable and support Our security features, to keep Your account safe and to help Us combat fraud and any activity on the Websites which violates Our policies or applicable law.
  1. Cookies and similar technologies used by Us and third parties
    We and Our Partners and Affiliates wll use the following cookies:
  • Strictly necessary cookies

These cookies are essential for the technical operation of and proper functioning of the Websites, and where applicable enable You to register and login, to easily move around the Websites, and to access any secure areas. Without these cookies the Websites won’t function properly.

  • Performance cookies

Performance cookies allow Us to collect aggregated and anonymous data on how the Websites are used, such as the number of visitors to the Websites, how You navigate around and the time spent on the Websites and also to identify any errors in functionality. These cookies also help Us to improve the way the Websites work by ensuring that You can find what You’re looking for easily, to better understand what You are interested in and to measure the effectiveness of the content of the Websites. These cookies may be either permanent or temporary cookies, or first-party or third-party cookies.

  • Functional cookies

These cookies help Us to improve and personalise Your browsing experience by storing Your preferences and providing enhanced functionality.

  • Third Party Cookies and Similar Technologies

The Websites may display content and social media features from third parties including Facebook’s “Like” button, Twitter’s “Follow” button and LinkedIn’s “Share” button on the Websites. When You visit web pages containing third party content, cookies used by those third parties may track Your use of the Websites and collect information such as Your IP address and which pages You visit.
Third parties may also use similar technologies to cookies, such as web beacons (clear GIFs embedded on web pages), local shared objects (also known as flash cookies i.e. messages used in Adobe Flash) that are sent from a web server to a web browser and are then stored as a data file in a browser) to help Us to deliver personalised content to You on the Websites.

Third party cookies and similar technologies use browsing information collected to do things such as:

  • count the number of visitors to the Websites;
  • identify the web pages You view and the links You click on and other actions You take on those web pages; and
  • identify the online service from which You came before arriving at a particular web page.

We may also use third party analytics tools such as Google Analytics which use cookies and similar technologies to collect data about Your online activities, in order to analyse Your behaviour on the Websites and activities and trends. This data helps Us compile aggregated statistics about the effectiveness of Our marketing campaigns or other operations.
Please be aware that We do not control the use of third party cookies and similar technologies.

  1. Your Cookie Choices
    If You don’t want to receive cookies, or want to adjust Your cookies preferences, most browsers allow You to change Your browser settings to block or delete cookies. Your browser’s “help” function will tell You how to do this.
    You should be aware that if You block or delete cookies, the Websites may not work properly and You may not be able to access certain areas.
  2. Updates to this Cookies Statement
    We may update this Cookies Statement at any time. If We do, we will update the “last modified” section at the bottom of this Cookies Statement.
    We encourage you to regularly review this Cookies Statement to stay informed about Our use of cookies.
  3. How to contact us
    If you have any queries regarding this Cookies Statement, You can contact Us in any of the following ways:
  • through the Website, by clicking on the Contact Us button. You may then send Us an email; or
  • by e-mail: privacy@premiercontactpoint.com.au

Last modified: 16 August 2021