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Premier's partner program

Augment your IT services or UC sales and grow your business by helping your customers deliver deliver improved CX to their customers.

Partner first opportunity

The Premier Partner First program includes everything a partner needs to easily refer or sell Premier Contact Point. You will benefit by adding new revenue streams, accessing new customers and providing more value to existing customers.

As a Premier Contact Point partner, you can take comfort in offering a class leading, cloud customer contact solution that works with any UC or PBX solution, including Teams, with implementation and support provided by our Australian based support team. We support our partners through every stage of the sales process with a bespoke suite of marketing and sales training, services and materials.

Premier Partner First Program

What our partners receive

We make it as easy as possible for our partners to refer or sell Premier Contact Point, including:

  • Training and enablement at no cost
  • Dedicated marketing, pre sales and technical support including assistance responding to tenders
  • Sales collateral and marketing content for social and web
  • Attractive recurring revenues for the life of the customer
  • Assistance with building pipeline and running marketing campaigns

Types of partner opportunities

We work with active partners across the following categories:

Channel Partners

(Such as ITSPs, MSPs & VARs) We help channel partners win new business and add more value to existing customers by helping them leverage their existing Teams, UC and PBX solution to deliver improved customer service across voice, email, chat, SMS and social.

Distributors and Carriers

We help distributors and carriers cross sell or enhance existing products and services such as carriage, UC, hosted PBX and Teams by reselling Premier Contact Point to customers looking for ways to deliver improved customer service across voice, email, chat, SMS and social.


We reward customer experience and IT Consultants for referring opportunities to Premier Contact Point. Once referred, our sales team will help you add value to your customer by determining whether Premier Contact Point is the right fit and explaining how Premier Contact Point can benefit their organisation.

Microsoft Teams Partners

Premier Contact Point for Teams is our flagship offering for Microsoft Teams users. Our approach to Teams integration is great news for Australian organisations who are seeking a best in class contact centre technology solution that is tightly integrated with Teams, with full support from an Australian based vendor.

Benefits of becoming a partner

Win more business

You need an edge to stand out from your competitors. Win business by showing prospects how you can help them grow their business by delivering an improved customer experience. We can help you with tenders, proposals, campaigns, workshops and presentations.

Cross sell your other products and services

Often, organisations start with customer experience as a key pain point. By solving that pain point we often see partners able to cross sell other related solutions including: consulting, data, security, UC or carriage.

Increase the value of your business

Referring or reselling Premier Contact Point can open up new recurring revenue streams which can add value to your business.

We make it easy for you

We get it – you’re busy, short of resources and have little time to focus on new things. Our partner program only requires a light touch from your end to ensure the results you get are worth the effort. We help you with enablement, training, materials, writing tender responses and anything else you need to succeed.

Show your customers that you’re Innovative

You are the valued expert to your customers. As a Premier partner, we help you demonstrate your expertise and innovative thinking to your customers. What better way to show you care than exposing them to new ways they can improve the delivery of their customer experience.

Why partner with Premier?

Premier’s 35 years experience in providing customer contact solutions means that your customers are in safe hands and will receive the level of support that is second to none in the Australian market.

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Discuss your needs with a Premier specialist. Request a demo or find out more information on how we’re doing everything we can to add value to your organisation.