Unified comms & collaboration
Omnichannel
Outbound solutions
Reporting & Intelligence
Self service & Assisted service
Realtime dashboards
Call recording
IVR
Customer Experience Apps
Workforce optimisation
Microsoft Teams
Microsoft Power BI
Salesforce
Zendesk
ServiceNow
Dynamics365
A class leading cloud communication solution enhancing customer interactions across voice and digital channels.
Improve revenue growth
Improve customer experience
Improve customer support
Improve contact centre management
Government
Financial services
Healthcare
Retail & services
Not for profits
Utilities
Education
SMEs
A class leading cloud communication platform enhancing customer interactions across voice and digital channels.
Our cloud contact centre platform supercharges your CX. Reduce your reliance on applications with Microsoft Teams integration and class leading customer contact management. Turn your contact centre insights into results with customisable reporting & intelligence.
Premier Contact Point Pty Ltd | ABN 25 639 764 464
The Premier Contact Point Service Desk is open from 8am to 8pm Monday to Friday AEST, excluding national public holidays.
The Service Desk assists with both Incident Support and Service Requests.
You can request assistance during normal business hours by either:
1300 85 11 11
servicedesk@premiercontactpoint.com.au