Schedule a demo
Providing outstanding customer experience is a proven competitive differentiator.
Delivering it relies on the right technology.
See how you can dramatically improve your customer experience
Premier Contact Point offers a blend of ease, efficiency and economy, making it an ideal choice for business looking to enhance their customer service experience without the associated complexity and high costs.
Contact Centre Solutions
Contact Point for Business
Book a personal one-on-one demo and we’ll show you through the Premier Contact Point platform so you can experience the impressive range of features and capabilities first hand.
We can tailor your demo to suit your specific areas of interest, including:
- Agents desktops featuring CRM integration and screenpops
- IVR and self help options
- Multi-channel options
- Outbound campaign management
- Realtime and historical reporting
- Workforce Management
- Administration management
There’s no obligation, just the chance for you to undertake a fact finding tour.
Australia's most trusted platform for customer service excellence.
01.
Easy onboarding and training for staff.
02.
Your metrics, your way.
03.
Build trust and loyalty with each customer database.
04.
Amplify revenue and growth
Like to see how Contact Point can elevate your customer interactions?
Our happy clients
…we have seen a significant change in customer service to our thousands of club members and supporters… We now just can’t imagine working without it.
Customer Experience Team Leader
Geelong Cats FC
The Premier Contact Point team have delivered an exceptional piece of technology. Their knowledge, combined with our team’s hard work, ensured that the project was delivered on time and with minimal disruption. It was great to see everyone working together.
Customer Operations Team Leader
Melbourne Water