Schedule a demo

Providing outstanding customer experience is a proven competitive differentiator.
Delivering it relies on the right technology.

See how you can dramatically improve your customer experience.

We can tailor your demo to suit your specific areas of interest, including:

AI powered contact summarisation
AI powered chat bots & agent assist bots
IVR & self help options
Contact management – Phone, Email, Chat, SMS and Social channels.
Outbound campaign management
Real-time & Historical reporting
Workforce Management
Administration management

There’s no obligation, just the chance for you to undertake a fact finding tour.

Find a time which best suits >

An all Australian platform that's locally supported.

Premier Contact Point offers a blend of ease, efficiency and economy, making it an ideal choice for business looking to enhance their customer service experience without the associated complexity and high costs.

Contact Centre Solutions

Contact Point for Business

Australia's most trusted platform for customer service excellence.

01.

Easy onboarding and training for staff.

We partner with our clients to deliver exceptional customer service. Our Australian-based support team is available whenever you need, ensuring our platform runs smoothly for your business.

02.

Your metrics, your way.

With 35 years of experience, we understand the myriad of needs across many categories. We can provide tailored packages for businesses of all sizes.

03.

Build trust and loyalty with each customer database.

It is our priority to help your business deliver on customer expectations and provide outstanding service. Our secure, responsive tech makes it easy to create memorable experiences.

04.

Amplify revenue and growth

73% of people say that customer service is integral to repeat purchase. Our user-friendly platform and responsive support make it easy to manage customer experience so you can focus on delivering the best products and services to your customers.

Like to see how Contact Point can elevate your customer interactions?

Our happy clients

Geelong Cats

…we have seen a significant change in customer service to our thousands of club members and supporters… We now just can’t imagine working without it.

Customer Experience Team Leader

Geelong Cats FC

Melbourne Water

The Premier Contact Point team have delivered an exceptional piece of technology. Their knowledge, combined with our team’s hard work, ensured that the project was delivered on time and with minimal disruption. It was great to see everyone working together.

Customer Operations Team Leader

Melbourne Water

Like to see how Contact Point can elevate your customer interactions?

Book your free discovery call using below.