Posts tagged "business insights"

tracking retail shopping

How to Track ROI from Ads to Contact Centres to Stores

August 30th, 2018 Posted by Business Intelligence

Tracking advertising ROI of campaigns can be tricky. Discover how to track from online ads to Contact Centre enquiry to instore purchase.

Contact Centre data

How to Easily Display the Contact Centre Data You Really Need

September 15th, 2017 Posted by Business Intelligence, Contact Centre Management

Now, Contact Centre data can be displayed exactly how you want it. No need to wait for the IT Department or to pay for customisation.