Products
Platform overview
Premier Contact Point
A class leading cloud communication platform enhancing customer interactions across voice and digital channels.
Explore Premier Contact Point
Features
Unified comms & collaboration
Omni channel
Outbound Solutions
Reporting & Intelligence
Self Service & Assisted Service
Realtime Dashboards
Call recording
IVR
CX for SmartPhones
Workforce Optimisation
Integrations
Microsoft Teams
Microsoft Power BI
Salesforce
ZendDesk
ServiceNow
Dynamics365
Solutions
Platform overview
Premier Contact Point
A class leading cloud communication platform enhancing customer interactions across voice and digital channels.
Explore Premier Contact Point
By Need
Improve revenue growth
Improve customer experience
Improve customer support
Improve contact centre management
By Industry
Government
Financial Services
Healthcare
Retail & Services
Not for Profits
Utilities
Education
SMEs
CCaaS - Creating better connections
Our cloud contact centre platform supercharges your CX. Reduce your reliance on applications with Microsoft Teams integration and class leading customer contact management. Turn your contact centre insights into results with customisable reporting & intelligence.
Learn More >>
Resources
Company
Contact
Demo
1300 85 11 11

Posts tagged "customer effort"

Customer effort

Why Reducing Customer Effort is Better Than Delighting Customers

July 20th, 2018 Posted by Steve Fitzgerald Customer Experience, Customer Loyalty

Discover why reducing customer effort improves customer loyalty, and five ways to achieve that now.

Tags: customer delight, customer effort, customer experience, managing customer experience

View by:

Copyright 2021 Premier Contact Point Pty Ltd. All rights reserved.