Posts tagged "contact centre security"

Contact Centre Security

Is your contact centre at risk of massive fines?

March 2nd, 2018 Posted by Contact Centre Management, PCI DSS Compliance, Security

Could your contact centre afford the massive fines now in place for security breaches? Compliance is more important than ever. Discover what you need to do and why.

Get ready for the new data breach notification regime

Are you ready for the new data breach notification regime?

February 23rd, 2018 Posted by Security

The Australian Notifiable Data Breaches scheme came into force on 22 February 2018; are you ready for how it will affect your organisation?

GDPR Australian Contact Centres

What are the GDPR implications for Australian contact centres?

February 2nd, 2018 Posted by Contact Centre Management, Security

The GDPR, a major data protection regulatory change in Europe, comes into force in May 2018. What are the implications for Australian contact centres?

customer data security

Securing Customer Loyalty, With Data Security

May 5th, 2017 Posted by Customer Loyalty, Security

A vital component of securing customer loyalty is ensuring that electronic customer data is completely secure.