Premier Contact Point
A class leading cloud communication platform enhancing customer interactions across voice and digital channels.
Unified comms & collaboration
Reporting & Intelligence
Self Service & Assisted Service
CX for SmartPhones
Microsoft Power BI
Improve revenue growth
Improve customer experience
Improve customer support
Improve contact centre management
Retail & Services
Not for Profits
Our cloud contact centre platform supercharges your CX. Reduce your reliance on applications with Microsoft Teams integration and class leading customer contact management. Turn your contact centre insights into results with customisable reporting & intelligence.
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Home » knowledge management
Smash KPIs and improve CX using integrated knowledge management to keep Contact Centre team members informed and better equipped to to assist customers.
Australia now has its first employment site dedicated to contact centre jobs, ItsMyCall.com.au, boasting 11…
CCW Digital has come up with 16 things that contact centre leaders must do and…
Aberdeen Group survey reveals that leaders in the use of cloud contact centres are achieving…
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