Posts tagged "mobile customer experience"

post christmas customer support

Ready to Deliver Post Christmas Customer Support?

December 8th, 2017 Posted by Contact Centre Management, Customer Experience, Self Service

Life doesn’t stop after Christmas, and neither must customer support. Here are five sound strategies for delivering impressive post-Christmas support.

Mobile Customer Experiences - Part 2

Clever Contact Centre Mobile Customer Experience – Part 2

October 13th, 2017 Posted by Customer Experience

What are you doing to improve your Mobile Customer Experience? Five clever strategies for Before, During, and After the call.

Contact Centre Mobile Customer Experience

Clever Contact Centre Mobile Customer Experience – Part 1

September 29th, 2017 Posted by Customer Experience, Mobility

Six innovative ways that progressive businesses and organisations are using mobility features to take Customer Experience to a new level.