Contact Point is simple and manageable, it’s a game changer – MVC
Transforming council communication with Contact Point Customer success story Contact Point is ‘simple and manageable, it’s a game changer’. Moonee
Customer success stories
We are Australian experts in cloud contact centre technology and have partnered with leading Australian organisations across all sectors, to help solve some of their most challenging customer experience problems.
Melbourne Water’s Cloud Contact Centre transformation enables quality customer service to flow
CUSTOMER SUCCESS STORY Melbourne Water’s Cloud Contact Centre transformation enables quality customer service to flow Water is the essential building
Tahbilk Winery fortify customer service with a Premier cloud contact centre transformation
CUSTOMER SUCCESS STORY Tahbilk Winery fortify customer service with a Premier cloud contact centre transformation Established in 1860 in the
Royans bring roadside assist service in-house to deliver exceptional customer service
CUSTOMER SUCCESS STORY Royans bring roadside assist service in-house to deliver exceptional customer service with Premier Contact Point As Australia’s
Overcoming pandemics, borders & boundaries with Premier Contact Point
Case Study Today, more than 94,000 people call the Tweed home, and the council delivers more than 50 services to
Bayside Council roll-out Premier Contact Point for continued community commitment
CUSTOMER SUCCESS STORY Bayside Council roll-out Premier Contact Point for continued community commitment Bayside Council, south of Sydney’s CBD, represents
Geelong Football Club kick their customer service goals with Premier Contact Point
CUSTOMER SUCCESS STORY Geelong Football Club kick their customer service goals with Premier Contact Point The Geelong Football Club is
Tweed Shire Council future-proof their A+ CX delivery with Premier Contact Point
CUSTOMER SUCCESS STORY Tweed Shire Council future-proof their A+ CX delivery with Premier Contact Point Based in the Northern Rivers
Premier Contact Point deliver a rapid digital customer support transformation for an international charity organisation
CUSTOMER SUCCESS STORY Premier Contact Point deliver a rapid digital customer support transformation for an international charity organisation A leading
Aurora Energy powers up their CX with a Premier cloud contact centre transformation
CUSTOMER SUCCESS STORY Aurora Energy powers up their CX with a Premier cloud contact centre transformation Aurora Energy is the
Phoenix Health Fund transforms CX with Premier’s cloud contact centre solution
Case Study Being one of Australia’s fastest growing health funds, Phoenix Health Fund has always put their customers first and
Customer experience at new heights
Take your contact centre to the cloud and enable personalised experiences for your staff and customers, on any channel, at any time with our cloud contact centre solutions.