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Customer stories

We are Australian experts in cloud contact centre technology and have partnered with leading Australian organisations across all sectors, to help solve some of their most challenging customer experience problems.
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Contact Point is simple and manageable, it’s a game changer – MVC

Melbourne Water’s Cloud Contact Centre transformation enables quality customer service to flow

Tahbilk Winery

Tahbilk Winery fortify customer service with a Premier cloud contact centre transformation

Royans

Royans bring roadside assist service in-house to deliver exceptional customer service

Overcoming pandemics, borders and boundaries

Overcoming pandemics, borders & boundaries with Premier Contact Point

Bayside Council

Bayside Council roll-out Premier Contact Point for continued community commitment

Geelong Football Club

Geelong Football Club kick their customer service goals with Premier Contact Point

Tweed Shire Council

Tweed Shire Council future-proof their A+ CX delivery with Premier Contact Point

International Charity Organisation

Premier Contact Point deliver a rapid digital customer support transformation for an international charity organisation

Aurora Energy

Aurora Energy powers up their CX with a Premier cloud contact centre transformation

Phoenix Health Fund

Phoenix Health Fund transforms CX with Premier’s cloud contact centre solution

Customer experience at new heights

Take your contact centre to the cloud and enable personalised experiences for your staff and customers, on any channel, at any time with our cloud contact centre solutions.
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